Get in touch.

Need a real-world quote, a tow, or want to flag something off about a calculator? Drop us a note or call dispatch directly. We're family-owned in Ronkonkoma, NY, and we read every message.

Call 24/7 dispatch: (631) 676-4440Ronkonkoma, NY 11779

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For an active breakdown, accident, or quick question. Available 24/7 including weekends and holidays.

(631) 676-4440

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Use the form below for repair quotes, photos of damage, or any question that takes a paragraph to explain.

Message form

We typically reply within a few hours during business hours.

We never share your information. By submitting you agree to our privacy policy.

What we handle

AM Collision & Towing is a family-owned shop based in Ronkonkoma, NY. We have served Long Island drivers and the NYC outer boroughs for years with 24/7 dispatch, full in-house collision repair, and transparent line-item pricing. Here is what we cover:

24/7 emergency towing
Local and long-distance tows for passenger vehicles, AWD recovery, and light commercial vehicles. Flatbed available on request.
Collision & body repair
Bumper, door, hood, fender, full body damage. I-CAR Gold Class certified. Multi-stage paint matching done in-house.
Free written estimates
30-minute written estimates for any drivable vehicle. Photo-based estimates for non-drivable cars, same-day turnaround.
Insurance claim assistance
We work with every major insurer and use the same CCC ONE estimating software adjusters use. No back-and-forth revisions.
ADAS recalibration
Forward camera, radar, and 360-degree sensor calibration for 2018+ vehicles. Most shops sublet this. We do it in-house.
Diminished value claims
We help document and submit 17c-based diminished value demands against the at-fault driver's insurer for NY claims.

Where we serve

We dispatch 24/7 across Suffolk County and parts of Nassau County, plus NYC outer borough overflow. Response times vary by distance from our Ronkonkoma base. Common service areas include:

See the full list of Long Island service area towns with response times and town-specific service notes.

Hours & availability

24/7 dispatch: Towing and roadside assistance, every day including holidays.
Shop hours: Monday through Friday 8am to 6pm; Saturday 9am to 2pm for collision estimates and pickup. Sunday by appointment for scheduled repairs.
Emergency response: Average dispatch within 5 minutes of your call. Average on-scene arrival within 15 to 30 minutes depending on town.
Languages: English and Spanish dispatch available; mention language preference when you call.

What to include when you contact us

To get the fastest, most accurate response, include the following details with your message or have them ready when you call:

Your vehicle year, make, and model
Approximate damage location (front bumper, driver door, full body, etc.) or breakdown symptom (no start, overheat, flat)
Your current location (town, nearest cross-street, or full address if available)
Photos of the damage if non-emergency (wide shot plus close-ups)
Insurance information if you are filing a claim
Preferred destination if requesting a tow (home, our shop, another address)